XUJIE 3D support

Find practical guides and ways to report issues with the release edition of XUJIE 3D.

For V1.0 · Updated November 8, 2026

Contact us

Support email: 2517328930@qq.com

When reporting an issue, include your app version, device model, operating system, steps taken and what happened. Send only the information needed to resolve the issue. Sharing a model or another attachment is optional.

Saving and exporting projects

Save, open and manage projects on the Files page. When exporting, choose a location or destination app through the system share sheet. Manage exported files and copies saved by other apps in their respective locations.

Sizing and progressive copies

Select an object and open the Size tool. Set the target dimensions in the top toolbar, then choose Apply dimensions to change the model. Physical parameters such as dimensions support precise entry with a compact keypad.

Choose Progressive copies in the top toolbar to open its panel. Set the number of new copies, millimeter increment or scale factor, direction and clear spacing. The original stays in place and copies remain linked until you finalize them as independent objects in the object list.

Adjusting material values

Drag the sliders to adjust roughness, metalness and opacity. The adjacent numbers display their current values. Tapping these readouts does not open the keypad.

Panel position and size

Drag a panel title to move it, or choose Pin to keep it open. Drag the resize handle at a bottom corner to adjust its width and height. Controls adapt to the available space; longer content can be scrolled within the panel.

Choose Reset at the bottom to restore the panel size. Each panel remembers its own dimensions. Resizing a panel does not change your model.

Projects and personal information

The release edition does not require an app account. Projects, imported assets and settings are primarily stored on your device. For how system files, photo pickers and sharing services handle data, read thePrivacy policy.